General
IntermediateFulltime
Languages
English - Advanced
Skills
Tracking SystemTest DesignUXScrumDesignAutomationCustomer Support

Description

ABOUT US

At Skoove, we want to unlock the magic of making music for everyone who dreams of playing an instrument. With more than 1 million users today, we create interactive apps to learn piano. With our team of more than 20 certified music nuts, we combine music learning science, audio technology, and machine learning to build a unique company in the music tech space.

Join an exceptional multinational team and shape the future of music making. Enjoy a positive and purpose-driven working atmosphere in our office in Berlin Friedrichshain. You have what it takes to make a difference? Come, join the band!


YOUR MISSION

We are looking for a key player at Skoove to be at the crossroads between the UX Concept team, Software Development, and Customer Support! Our ideal candidate excels at structured communication, has a keen eye for gaps in specifications or implementations, and has already proved these skills in a previous role. Does this sound like you? Apply Now!

YOUR JOB

  • Manage Requirements. Accompany the UX Concept team in creating high quality and complete requirements. Suggest acceptance criteria. Build durable reference documentation.
  • Test. Design Test scenarios for new features and music lessons. Extend regression and smoke test scenarios. Supervise / assist the automation of end-to-end tests and perform manual tests.
  • Be in touch with customer support. Help classify customer issues and extend the support knowledge base. Judge the severity of issues and identify the right developer to escalate to.

YOUR PROFILE

  • You have worked in a similar role for at least 18 months.
  • Effective and at ease in communicating with different stakeholders, orally and written.
  • Meticulous and analytical; a technical background helps.
  • Familiar with Agile and Lean principles and at least one Scrum-oriented issue tracking system.

WHAT'S IN IT FOR YOU?

  • The ability to work in a cutting-edge field, with some of the best people in music tech
  • Competitive salary
  • Lean hierarchies and short decision making processes
  • Diverse and friendly international team
  • Creative working space in trendy Berlin, Friedrichshain
  • In case you plan to move to Berlin, we will support you while settling in
  • Enjoy fresh fruits and good coffee on our big south facing terrace

ELIGIBILTY

  • You are holder of a German/European work permit